Remote Desktop

Remote Desktop allows you to securely connect to your managed device’s graphical desktop environment directly through the EdgeGO web interface, providing full visual access to device screens without requiring separate VNC clients or physical device access.

⚠️ Important Note: The current version of Remote Desktop requires the target device to have a physical monitor connected to function properly.

Key Features

  • Web-based Access: Connect to device desktops directly from your browser
  • Full Screen Control: Complete mouse and keyboard control over remote devices
  • Real-time Display: View device screens in real-time with minimal latency
  • Secure Connection: Encrypted connections ensure data security and privacy

Accessing Remote Desktop

Step 1: Navigate to Device List

Go to the Devices section from the main navigation menu. device list

Step 2: Select Device

Locate your target device and click the Operation button. operation button

Step 3: Launch Remote Desktop

In the operations panel, click Remote Desktop then Submit. remote desktop button

A new browser window will open to establish the secure connection. If blocked, check your browser’s popup settings. popup blocked notification

Step 4: Handle Security Certificate

If you encounter a certificate warning, click Advanced then Proceed to [site] (unsafe) to continue with the self-signed certificate.

advanced button advanced button

Step 5: Connect to Desktop

Once the connection is established, you’ll see the device’s desktop interface. You can now interact with the device as if you were using it directly. remote desktop interface

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